Hi, my name is Rayyan (padahal aslinya: Rian, pelase don’t call me Rihanna, because I don’t like the way you lie to me lol), today’s we will be talking about good manners or what can also be referred to sometimes as cross-cultural skills. What does that mean? It’s skills that you need to function effectively in a different culture than your own. So for example: If I were to come to your country and learn your language, do you think that would be enough? Not really, because along with the language, I also need to learn what’s acceptable, what’s not okay in that particular culture. So today, we will be talking about six things that you need to say when you are living or working in an English speaking environment. Okay? Let’s get started. So, we will talk about what you should say. The first one is using the word: “Please”. Now, everybody knows that you should say “please” but not everybody remembers to actually say it. So for example: if you go into a coffe shop, don’t just say: “Co...